Shipping and returns

Delivery within Germany

Delivery within Germany by default happens with DPD or DHL, usually within 2 work days. Each delivery (also partial shipments) will be charged as follows:

Calculation based on order value for packages up to 30 kg (exact calculation is made while ordering)

  • free of shipping costs from EUR 200,00 order value
  • minimum shipping costs: EUR 4,50
  • maximum shipping costs: EUR 7,50

For orders up to an order value of EUR 15,- there's an extra charge for small quantities of EUR 5,00 for processing

Please understand that we cannot assume del credere liabilty for delivery delays. Is an article unavailable contrary to expectation, naturally you will be informed immediately.

International delivery (within the European Union)

Delivery within the EU by default happens, depending on weight, with DHL. Each delivery (also partial shipments) within the EU will be charged as follows:

  • packages up to 30 kg: EUR 17,-

For orders up to an order value of EUR 15,- there's an extra charge for small quantities of EUR 5,00 for processing

Returns within Germany and from the EU:

Please announce any returns through your customer account (log in at "my account" on the upper right) under "orders". For this your order must have the status "complete". Select the order with "order details", then click "send article back" on the right below the product, fill in and send us the return form. We will answer immediately via e-mail.

Find the right of withdrawal here!

Business hours retail store
From 17.03. retail store ist closed
Onlineorders are possible! 
For more Information call us:
​Tuesday - Friday from 10h bis 15h

Standard Business hours:
Mon. (Sep. - May)             15.00 - 18.00
Tue. - Fri.      10.00-13.00 / 15.00-18.00
Sat.                                    10.00 - 13.00

Phone: +49 (0)89 - 140 30 31


Modellbahnprofis Riffler e.K.
Feldmochinger Straße 35
80992 München

Payment methods

In the business:

Cash +

Electronic cash Logo-PIN-Pad

from € 20,-

In the Internetshop:

Advance payment 

Payment on collection +

Pay Pal Standard

Secure Payment with:

comodo SSL Zertifikat


We are a member at

  • Märklin dealer initiative (MHI)
  • Eurotrain by Idee und Spiel
  • Eurotrain plus

Clubservices Customerclubs:

Märklin Insider Club

Trix profi Club

Mikroländer Club Händler

Tillig Club

Dual system

We take our responsibility in recycling seriously! By choosing to take part in the dual system Interseroh we act according to the packaging law.

Sigel Verpackungsrecycling Duales System Interseroh