Right of withdrawal for consumers onlinebusiness

Withdrawal information & withdrawal form

Consumers (customers) have a right of withdrawal to the following limitations, in which a customer is any natural person who close a deal with intentions, which mainly cannot be attributed to their commercial or self-employed workings:

a.) Withdrawal information


you own the right to withdraw from this contract within fourteen days without naming reasons. The withdrawal period is fourteen days, starting with the day, when you or a third party, who is not the promoter, appointed by you, have seized the last goods. To exercise your right of withdrawal, you must inform us (Modellbahnprofis Riffler e.K., Feldmochinger Straße 35, 80992 Muenchen, Germany, lTe.: +49 (0)89-1403031, e-Mail: shop@modellbahnprofis.de) with a distinct explanation (e.g. a postal letter or an e-Mail) about your decision to withdraw from the contract. You may use the attached template withdrawal form, which is not obligatory. To keep the deadline it is sufficient to send the message about exercising the right of withdrawal within the time period.
Consequences of withdrawal: when you withdraw from this contract, we are obliged to refund any payments we received from you (with the exception of additional costs, which are results from chosing another shipment method, than the most cost-efficient standard one offered by us) immediately and at least within fourteen days starting with the day, when your information about the withdrawal from this contract has reached us. For this refund we will use the syme payment method which you have chosen for the original transaction, unless there was anything else particularly arranged with you; in no case will there be charges for this refund. We can refuse the refund until we receive the goods back or until you prove that you have sent them back to us, depending on what occurs first. You must return the goods immediately and in any case not later than within 14 days, from the date when you inform us about your withdrawal from this contract. The deadline is kept, when you send the goods before the expiration of the deadline of fourteen days. You carry the costs of the goods' reconsignment. You must compensate for possible depreciation of the goods only if this depreciation is to be traced back to a handling on your part which is not necessary for testing the nature, qualities or functionality of the goods.
Exclusion respectively early expiration of the right of withdrawal: The right of withdrawal does not exist with the delivery of goods, which have been custom made for the customer as well as the delivery of newspapers or magazines. with the exception of subscriptions. The right of withdrawal expires early with the delivery of audio oder video footage or computer software, if the seal has been removed after delivery.

b.) Withdrawal form

If you want to withdraw from the contract, please fill in this form and send it back to us.


Modellbahnprofis Riffler e.K.
Feldmochinger Straße 35
80992 Muenchen

E-Mail: kontakt@modellbahnprofis.de

Hereby I / we withdraw (*) from the contract concerning the purchase of the following goods (*) / the provision of the following services (*) _______________________________________________________ _______________________________________________________ Ordered (*) ____________ / received (*) (insert date) ________________ _______________________________________________________ Consumer's name  _______________________________________________________ Consumer's postal adress _______________________________________________________ Consumer's signature (only when filling out on paper) _________________________ Date (*)

(*) Please delet where inapplicable